退款政策

Return Policy

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, please contact us at minicraftsales@gmail.com. If your return is accepted, we’ll send you a free return shipping label, along with instructions on how and where to send your package. Items sent back without prior approval will not be accepted.

You can always contact us with any return questions at minicraftsales@gmail.com.

Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so we can evaluate and promptly correct the issue.

Exceptions / Non-returnable Items

Currently, all our products are eligible for returns. If you have any specific questions or concerns regarding your item, please contact us.

Exchanges

The fastest way to exchange an item is to return the original item, and once the return is accepted, place a new order separately.

Refunds

We will notify you once we’ve received and inspected your return, and inform you about refund approval. If approved, your refund will be automatically processed to your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card company to process the refund. If more than 15 business days have passed since approval, contact us at minicraftsales@gmail.com.

Contact Us

For any questions or to exercise your privacy rights, please contact us:

• Email: minicraftsales@gmail.com

• Phone: (678) 682-5490

• Mailing Address: 3875 Venture Drive Suite B6B, Duluth, GA 30096, US