🌿 FAQs
Hey moss friends! I’m Tia 🌱—here to help answer your questions about moss care, terrarium setup, and our shop policies. Let’s dive in!
🌿 Moss Care
1️⃣ How do I care for my moss?
Hi friend! 🌱 Moss loves indirect light and high humidity. Mist it 1–2 times a week, and avoid direct sunlight or overwatering. Keep it happy and it’ll thrive for a long time!
2️⃣ My moss looks dry/brown. What should I do?
Don’t worry! 😊 Moss can go dormant if it dries out. Try giving it a good mist and place it in a more humid spot. If it’s too dry for too long, though, it may not recover.
3️⃣ Can I use tap water for my moss?
Great question! 💧 Moss prefers rainwater or distilled water. Tap water is okay if left out overnight to let chlorine evaporate.
🪴 Terrarium Setup
4️⃣ How do I set up my terrarium?
Yay! I’m so excited for your project. 🌟 We include full instructions in every kit, but here’s the quick version: Layer your stones, soil, moss, and decorations. Mist lightly and place in bright, indirect light.
5️⃣ Does the terrarium need to be closed or open?
That depends! Closed terrariums hold humidity well and need less watering. Open ones breathe more but may dry faster. Our moss kits work beautifully in both!
6️⃣ How often do I need to water my terrarium?
Tia’s tip 🌿: Once every 1–2 weeks is usually enough. Always check the moss—if it looks dry, give it a mist!
🛍️ Shop Policies
7️⃣ What is your return policy?
Great question! 🌸 We accept returns within 14 days of delivery. Just email us at minicraftsales@gmail.com and we’ll guide you through the process.
8️⃣ Do you ship internationally?
At the moment, we ship within the United States only. But stay tuned—we’re working hard to expand! 🌎
9️⃣ How long does shipping take?
Standard shipping takes 3–7 business days. We also offer expedited options if you’re in a hurry! 🚚✨
🔟 How can I contact you?
I’m always here to help! 💌 You can reach us at minicraftsales@gmail.com or call (678) 682-5490.
💚 Got more questions? Feel free to reach out—I’m just a message away! Happy mossing 🌿